FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Jacksonville Veterans Memorial Arena.
Guarantee 100% Money Back Guarantee. Tickets are authentic and will arrive before event.
Address
300 A Phillip Randolph Blvd
Jacksonville, FL 32202, United States
Jacksonville Veterans Memorial Arena
The Jacksonville Veterans Memorial Arena is a 15,000 seat multi-purpose arena in Jacksonville, Florida. It was built in 2003 as part of Mayor John Delaney's Better Jacksonville Plan to replace the outdated Jacksonville Memorial Coliseum. The arena was designed, using state-of-the-art techniques, to have the acoustical characteristics necessary for concerts; the first artist to hold a concert in the Arena was Elton John, in November 2003. Since that time, dozens of groups, including country, rap, rock and others have performed at the arena. In 2006, a scheduled Dixie Chicks concert was cancelled, due to lack of ticket sales, which was seen as part of the general backlash against the group's comments on the Iraq War, especially in the South.

While box office will focus on concerts, other non-musical events will be hosted at the Jacksonville Arena, such as one-off sporting events such as UFC fights and rodeo events, non-profit and charitable events, family entertainment shows, and events hosted by the city and people of Jacksonville.

Jacksonville.MemorialArena.com is not affiliated or associated with any primary box office, website, or official venue supplier. We are a privately owned company that concentrates in the resale secondary ticket market. Prices are controlled by demand and can be above or below face value. To order tickets to all Jacksonville Veterans Memorial Arena events please follow the process online.